We process orders as quickly as possible, usually within 1–3 business days. Processing may take longer during launches, promotions, holidays, or other periods of high demand.
Available delivery options and estimates are shown at checkout. Standard shipping is typically estimated at 5–12 business days after processing, while expedited options may arrive sooner where available. Delivery times are estimates and can be affected by weather, customs, carrier capacity, or incorrect address details.
Free shipping applies to eligible orders meeting the threshold shown at checkout, currently $79 where available. Tracking information is sent to the email address provided with the order once a parcel is dispatched.
If your tracking has not updated for several business days or your parcel appears damaged, contact support@norfacto.com with your order number so we can help.